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Scams and Advice

Scams and Advice

Using a lottery service is legal and compliant with EuroJackpot game rules, but not everyone is so scrupulous. That’s why we only work with trusted lottery services. Sophisticated fraudsters use a range of scams to entrap lottery players all over the world.

If you get offered tickets for free or are notified of a win when you never even bought a ticket, it is too good to be true. Here is some more information about the main lottery scams you might find online.


One of the most obvious risks is if you receive an email telling you that you have won a prize. The email will often ask for your bank details, so they can pay you your winnings.

Trying to get somebody's personal information in this way is called 'phishing' and leaves you at greater risk of identity fraud.

Rule: The simple rule is to never give out bank account details to anyone just because they ask. If you don't remember buying a lottery ticket, there won’t be a prize waiting for you.

Money Laundering

On rare occasions, you might actually be sent some money - which may be identified as a cash advance on your win. The fraudster will then inform you that there has been a mistake and you need to send the money back to a different account number.

This is a classic money laundering technique, as you are inadvertently transferring the funds from one account to another.

Rule: Be very wary if someone offers to transfer money to you that you were not expecting. It is extremely unlikely to be a real lottery win.

Claim/Handling Fees

The online lottery services we work with will never deduct fees or commission from your winnings. The ticket price you pay covers the entire cost of using their service.

Some fraudsters will tell you you've won a large amount of money and ask for a claim fee or handling fee. If you pay this, it is likely you will never hear from them again or they'll ask for more and blame it on technicalities or a complicated claim process. You will never receive any prize money.

Rule: Don't send money to strangers just because they ask for it. You will never be expected to transfer your own money in order to 'release' a jackpot win. To be clear, no legitimate lottery will ever ask for a handling fee in order to claim a jackpot win.

Dealing with Fraudsters

Most fraudsters will contact you via email or telephone. The easiest way to deal with attempted scams is to be smart in the first instance and ignore suspicious emails. If they call you, hang up.

If you have fallen victim to scammers, report it to the police who will treat it as serious organised fraud. Remember, you are not the only victim of such a scam: it is a very common crime.

Report the email to your ISP or email provider as spam, and if enough people do this as well, eventually the sender will get blacklisted, so they can't try to cheat anybody else from that email address.

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